Legal notice

LEGAL NOTICE

Last updated: September 2, 2026

This website is operated under the trade name PawTravo.

The purpose of this Legal Notice is to provide users and customers with clear information about the operator of this website and the terms governing access to and use of the site.

BUSINESS INFORMATION

Trade Name: PawTravo

Email: isaacdortega@outlook.com

Phone: +1 939-219-1415

Physical Address:
1485 Ashford Ave
Saint Mary's Plaza
15-A TOR NORTE
San Juan, PR 00907
United States

PawTravo currently does not have a VAT number or business registration/trade number.

WEBSITE OPERATION

PawTravo operates this online store and provides access to products, information, content and related services through Shopify.

Use of this website is also subject to our Terms of Service, Privacy Policy, Refund Policy and Shipping Policy.

By accessing or using this website, you agree to comply with the applicable policies and laws.

INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including text, branding, graphics, logos, images, designs and other materials, is owned by or licensed to PawTravo, Shopify or the applicable rights holder.

Content may not be copied, reproduced, distributed, modified or commercially exploited without permission from the applicable rights holder, except where permitted by law.

PRODUCT INFORMATION

PawTravo makes reasonable efforts to provide accurate product descriptions, images, pricing and other information.

Product appearance may vary slightly due to screen settings, manufacturing variations or other reasonable factors.

If a product received is defective, damaged or materially different from its description, customers may be entitled to remedies under our Refund Policy and applicable consumer protection laws.

THIRD-PARTY SERVICES AND LINKS

This website may contain links to or use services provided by third parties.

PawTravo is not responsible for the content, privacy practices or operation of third-party websites or services except where responsibility cannot legally be excluded.

Users should review the terms and privacy policies of third-party services before using them.

LIMITATION OF LIABILITY

PawTravo takes reasonable measures to maintain the availability, accuracy and security of the website.

However, uninterrupted or error-free access cannot be guaranteed.

To the fullest extent permitted by applicable law, PawTravo is not responsible for indirect or consequential losses resulting from circumstances outside its reasonable control.

Nothing in this Legal Notice limits rights or protections that cannot legally be excluded under applicable consumer protection law.

APPLICABLE LAW

PawTravo is operated from Puerto Rico, United States.

Where legally permitted, this website and its operation are governed by the applicable laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States.

Customers located in other countries retain any mandatory consumer rights provided by laws that apply to them.

CUSTOMER CONTACT AND COMPLAINTS

Questions, concerns or complaints regarding PawTravo, an order or the website may be sent to:

Email: isaacdortega@outlook.com

Phone: +1 939-219-1415

We will make reasonable efforts to review and respond to customer inquiries.

CHANGES TO THIS LEGAL NOTICE

PawTravo may update this Legal Notice when necessary to reflect changes to the business, website, services or applicable requirements.

The latest version will be available on this website.