Términos del servicio
OVERVIEW
Welcome to PawTravo!
The terms "we", "us" and "our" refer to PawTravo. PawTravo operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services").
PawTravo is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you access or use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By visiting, interacting with, purchasing from or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use the Services.
Nothing in these Terms limits any consumer rights that cannot legally be waived or limited under the laws applicable to you.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province or country of residence, or that you have the legal authority necessary to use the Services.
To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing information, payment information and shipping information.
You represent that all information you provide is accurate, current and complete and that you have the right to provide such information.
You are responsible for maintaining the security of your account credentials and for activity occurring through your account.
You may not transfer, sell, assign or license your account to another person without our permission.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to accurately display and describe our products.
However, colors and product appearance may vary slightly depending on your screen, device settings, manufacturing variations or other factors outside our control.
Product descriptions, availability and specifications may be updated from time to time.
We reserve the right to discontinue products or limit product quantities, geographic availability or sales where permitted by law.
Nothing in this section limits any legal rights you may have if a product is defective, damaged, unsafe or materially different from its description.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase products from PawTravo.
We reserve the right to accept or decline an order where permitted by applicable law.
An order is not considered accepted until payment has been successfully processed and we have confirmed your order.
Please review your order carefully before submitting it.
After an order has entered processing or fulfillment, we may not be able to cancel or modify it.
If we cancel, reject or materially change an order, we will attempt to notify you using the email address, billing address or phone number provided with the order.
Purchases are also subject to our Refund Policy.
Nothing in this section limits any cancellation, withdrawal, refund or consumer rights provided by applicable law.
Products purchased from PawTravo are intended primarily for personal or household use unless otherwise stated.
SECTION 4 - PRICES, TAXES AND BILLING
Prices, discounts and promotions may change without notice.
The price charged will normally be the price shown when your order is placed and confirmed at checkout.
Applicable shipping fees, taxes and other charges will be displayed or calculated as required by applicable law.
Depending on your location and the destination of your order, customs duties, import taxes or other governmental charges may apply.
Where these charges are not collected by us at checkout, you may be responsible for paying them to the appropriate authority or carrier, to the extent permitted by applicable law.
You agree to provide current, complete and accurate purchase, payment and account information.
You represent that you are authorized to use any payment method submitted with your order.
SECTION 5 - SHIPPING AND DELIVERY
Delivery dates and delivery times shown on our website are estimates unless we specifically state otherwise or applicable law requires a particular delivery deadline.
Shipping times may be affected by carriers, customs processing, weather, international transportation, supply issues and other events outside our reasonable control.
We will provide available tracking information when applicable.
Responsibility for loss or damage during shipping will be determined according to applicable law.
Nothing in these Terms transfers risk to a customer earlier than permitted under applicable consumer protection law.
International shipments may be subject to customs inspections, import restrictions, duties and taxes.
Additional information regarding estimated shipping times, destinations and shipping procedures may be provided in our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
Our Services, including our trademarks, branding, text, graphics, images, videos, audio, design and other content, are owned by or licensed to PawTravo, Shopify or the applicable rights holder and are protected by applicable intellectual property laws.
You may use the Services for personal and non-commercial purposes.
Unless permitted by law or authorized by us, you may not reproduce, distribute, modify, republish, publicly display, sell or exploit material from the Services.
PawTravo's names, logos, designs and branding may not be used without permission.
Shopify's name, logos, product names, designs and trademarks belong to Shopify or its applicable owners.
All other trademarks belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools offered by third parties.
We do not necessarily monitor, control or operate these third-party tools.
Access to third-party tools may be provided "as is" and "as available" to the fullest extent permitted by law.
Your use of third-party tools may also be subject to the terms and privacy policies of the applicable provider.
We may introduce new tools, resources or features in the future. Such features will also form part of the Services and be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to websites, products, services or content operated by third parties.
We are not responsible for third-party websites or for evaluating all third-party content.
If you access a third-party website, you should review that party's terms, privacy practices and other policies.
Complaints or questions concerning third-party products or services should generally be directed to the relevant third party, except where applicable law provides otherwise.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
PawTravo is powered by Shopify, which enables us to provide the Services to you.
However, any sales and purchases you make through our Store are made directly with PawTravo.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and PawTravo, including any injury, damage or loss resulting from purchased products and services.
To the fullest extent permitted by applicable law, you release Shopify and its affiliates from claims, damages and liabilities arising from or related to your purchases and transactions with PawTravo.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is handled according to our Privacy Policy, available through our website.
Certain personal information may also be processed by Shopify in accordance with Shopify's privacy policies.
Because our store is hosted by Shopify, information may be processed by Shopify and other service providers in countries other than the country where you live.
Our Privacy Policy provides additional information regarding how personal information is collected, used, shared and protected.
SECTION 11 - FEEDBACK
If you voluntarily submit reviews, ideas, suggestions, comments, photographs or other content ("Feedback"), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish and display that Feedback for purposes related to operating, improving and promoting our Services, to the extent permitted by law.
You represent that you have the necessary rights to provide the Feedback.
Feedback must not violate intellectual property rights, privacy rights or other rights of another person.
Feedback must not contain unlawful, abusive, defamatory, obscene or malicious material or harmful software.
You remain responsible for the accuracy and legality of Feedback you submit.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, shipping charges, transit times or availability.
Where permitted by law, we reserve the right to correct inaccurate information, update information or cancel an order affected by a material error.
Nothing in this section limits rights provided to consumers under applicable law.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services:
(a) for unlawful, fraudulent or malicious purposes;
(b) to violate applicable laws or regulations;
(c) to infringe intellectual property rights;
(d) to harass, threaten, abuse, defame or harm another person;
(e) to knowingly transmit false or misleading information;
(f) to send unauthorized spam, junk mail or similar solicitations;
(g) to impersonate another person or entity;
(h) to upload viruses, malware or malicious code;
(i) to improperly collect personal information belonging to others;
(j) to interfere with or circumvent security features of the Services; or
(k) to use automated systems, scraping tools, bots or similar technologies in a way that violates applicable law, these Terms or technical restrictions placed on our Services.
We may restrict or terminate access to the Services when we reasonably determine that these Terms have been violated.
SECTION 14 - AUTOMATED AGENTS
This section applies if software or automated systems access or interact with our Services on behalf of a person or organization.
Automated agents must not conceal their automated nature, bypass technical restrictions, defeat CAPTCHA systems, impersonate human users or circumvent measures designed to control automated access.
We may restrict or block automated access where reasonably necessary to protect our Services, customers or systems.
SECTION 15 - TERMINATION
We may suspend or terminate access to the Services where permitted by law, including when these Terms have been violated or when continued access creates security, fraud or legal concerns.
Any payment obligations or liabilities that arose before termination will continue to apply.
Sections that by their nature should continue after termination will remain effective, including provisions regarding intellectual property, liability, privacy and applicable law.
SECTION 16 - DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, the Services are provided on an "as is" and "as available" basis.
We do not guarantee that access to the Services will always be uninterrupted, secure or error-free.
Nothing in these Terms excludes or limits any statutory warranty, legal guarantee, conformity right or consumer protection that cannot legally be waived.
This includes any mandatory rights applicable to consumers in the country or region in which they reside.
SECTION 17 - LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, PawTravo and its affiliates, contractors, service providers and licensors will not be responsible for indirect, incidental, special, punitive or consequential damages arising from use of the Services.
This may include lost profits, lost revenue, lost data or similar losses where such limitations are legally permitted.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by law, including liability for matters that cannot legally be excluded under applicable consumer protection law.
SECTION 18 - INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless PawTravo, Shopify and their respective affiliates, employees, contractors, licensors and service providers against third-party claims arising from your unlawful use of the Services, your material violation of these Terms or your violation of the rights of another person.
This section applies only to the extent enforceable under applicable law.
SECTION 19 - SEVERABILITY
If any provision of these Terms is determined to be invalid, unlawful or unenforceable, that provision will be limited or removed only to the extent necessary.
The remaining provisions will continue in effect.
SECTION 20 - WAIVER AND ENTIRE AGREEMENT
Our failure to exercise or enforce a right under these Terms does not waive that right.
These Terms, together with our policies and other legal notices made available through the Services, form the agreement governing your use of the Services.
Nothing in these Terms limits any rights that applicable law does not allow consumers to waive.
SECTION 21 - ASSIGNMENT
You may not assign or transfer your rights or obligations under these Terms without our prior written permission, except where applicable law provides otherwise.
We may assign our rights and obligations as part of a sale, transfer or restructuring of our business, subject to applicable law.
SECTION 22 - GOVERNING LAW
These Terms and your use of the Services are governed by the applicable laws of the Commonwealth of Puerto Rico and applicable federal laws of the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
Where legally permitted, disputes relating to these Terms or the Services may be brought before courts of competent jurisdiction located in Puerto Rico.
If you are a consumer located outside Puerto Rico, nothing in this section removes any mandatory rights or protections you may have under the laws applicable in your place of residence.
SECTION 23 - HEADINGS
Headings are included for convenience and do not affect the interpretation of these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You may review the current version of these Terms of Service on our website.
We may update these Terms from time to time.
If a change is material, we will provide notice where required by applicable law.
The updated Terms will become effective on the date stated in the updated version.
Continued use of the Services after an update will constitute acceptance where permitted by applicable law.
SECTION 25 - CONTACT INFORMATION
Questions about these Terms of Service may be sent to:
PawTravo
Email: isaacdortega@outlook.com
Phone: +1 939-219-1415
Business Address:
1485 Ashford Avenue
St. Mary's Plaza
North Tower, Apartment 15A
San Juan, Puerto Rico
United States